Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. :). But to get the most benefits, you need to have sign up for direct deposit to a Payactiv card. One of our representatives will be reaching out to you shortly to assist you. We'd like to turn this around and resolve your issue ASAP. Join today. PayActiv Complaints: What Users Dislike Even though the app received mostly positive feedback on app stores, some users expressed concerns. Oops! 5000+ G2 reviews. Ronnie OConnor was AMAZING he was so efficient and went above and beyond to make sure a resolution was met and was such a great active listener. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. Send funds by phone number. :). & you guys really need to fix this issue with the app not being up to date & chats closing out & now my earnings chart, isn't trying to show what I made & just stopped after finally popping back up again now trying to stop showing what i madevery frustrating. To sign up and must be 18 years old and need to provide some personal information, including the following: If you sign up through your employer, Payactiv generally will interact with companys payroll and time attendance system. Harry Maxwell was Very polite, explained each step to help me to get back in my account,, and took his time with me he was very very helpful and help me in so many ways and took his time. eToro Review 2023: Is It the Right Trading Platform for You? In this era when so many consumers are looking for fee-free banking, many also expect other financial services to come without fees or interest charges. We may also receive payment if you click on certain links posted on our site. I opened an account on the recommendation of a colleague, she told me that this bank has a lot of nice bonuses, but there was only one bonus, my account was closed. Payactiv Inc. Reviews | Read Customer Service Reviews of www.payactiv If your employer is already a member, youll need to ask them to set you up with a PayActiv account. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Payactiv works by partnering with employers to offer advances on their earned wages. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. Of course, a key consideration when youre using any financial technology or carrying a new debit card is: How is the security? Have a blessed day. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. We may receive compensation from our partners for placement of their products or services. These apps offer advances on your wages to help avoid overdraft fees and expensive short-term loans. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. View Payactiv SDS-IT revenue, competitors and contact information. Our buyer guides are meant to save you time and money as you look to buy new tools for your organization. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). Were looking forward to showing you how our platform can benefit your employees and help reduce turnover, increase engagement and improve productivity at your organization. No credit check, consistent income in the past 2 months from the same employer. The Equifax logo is a registered trademark owned by Equifax in the United States and other countries. We always try our best to do our job well, and your kind words make it all worthwhile. We're working on your case. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. Payactiv is slow to update employees' accounts with their earned wages, despite repeated requests from users. Always & foreithe best! We always try our best to do our job well and your kind words make it all worthwhile. Powered by Payactiv, Wallet gives you the foundation to keep your finances on track and the tools you. Ray M. made it so easy to get set up where i can have access to my wages. However, there are very few additional fees. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! :). In terms of security, no app is 100% secure. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. Plus, youll be able to review your current earnings on the app and see how many hours youve workedBut even if your employer isnt enrolled in Payactiv, you still might be able to receive some of your paycheck up to two days ahead of payday. Creating a Payactiv account is free for all users and contains many free features including bill pay, discounts, financial counseling, and budgeting and savings tools. Bottom line: This employer-based pay advance app offers low-cost advances on paychecks with no bank account required. When possible, please email us your concern at support@payactiv.com with "App reviews" in the subject line. The . Dont use Payactiv. With the help of Capterra, learn about PayActiv, its features, pricing information, popular comparisons to other Benefits Administration products and more. Replies to negative reviews in < 24 hours. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. . All Rights Reserved. Shop Pay is an innovative payment solution developed by Shopify. How do businesses offer Payactiv to their employees? * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. We'd like to turn this around and resolve your issue ASAP. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. When I do the chat, they ask me to send in my time sheet and Everytime they tell me that they need an official timesheet, THAT WAS MY OFFICIAL TIMESHEET, the same one I have sent every two weeks after they screw up my time. Sign up for our daily newsletter for the latest financial news and trending topics. All five stars is for Ned not this company.I've been having an issue since Feb 10. Additionally, many customers complain about bugs with the Payactiv app, causing unnecessary headaches and problems accessing funds. Some employers also may limit how much of an advance theyre willing to offer. You can receive a cash advance of up to 50% of a day's pay. We always try our best to do our job well and your kind words make it all worthwhile. One drawback is that Empower charges an $8 monthly fee. The Empower app offers fee-free cash advances between $25 and $250 to users, along with a cashback debit card. Hi Angelica,We sincerely apologize for your negative experience. Hi Annisia,Thank you for your feedback. PayActiv is best for workers whose employers are already using the service, as it is a free and easy way to spend your pay as you earn it, without waiting for your next paycheck. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. 20072023 Credit Karma, LLC. Hi there,We sincerely apologize for your negative experience. m was so helpful he updated my ewa hours so I could handle all my business. I appreciate the patience, going the extra mile, and not once being rude! by PayActiv "Good safety net" 5.0 (2) Taylor C. Sales representative . Employees can access their money immediately, pay for hours worked, load it on a Payactiv card or get cash at Walmart. Payactiv is worth it if your employer is a Payactiv partner and you need an advance on your paycheck. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. Verification can help ensure real people write reviews about real companies. 1 Standard rates for data and messaging may apply from your wireless provider. Devin Myer's, can you help? Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. PayActiv achieves high marks in both areas. Replies to negative reviews in < 24 hours. Credit Karma is a registered trademark of Credit Karma, LLC. If I have any future issues, I know I will be taken care of. You can receive an advance as high as 50% of the wages youve already earned sometimes at no cost. 2023 GOBankingRates. It goes against our guidelines to offer incentives for reviews. In terms of security, no app is 100% secure. Your employer may also need to share your name and employee ID, along with your information about when you clock in and clock out. We update our data regularly, but information can change between updates. We make money from the interchange rate when you use the Payactiv Visa Card* for online or in-store purchases. Literally the best agent ever! Ned is amazing. A team member will be in touch ASAP. Get help from our 24/7 live customer support. - Payactiv 2023 Payactiv, Inc. All Rights Reserved. I need gas and my refill of my stroke meds payactive would not updated my hours. One of our representatives will be reaching out to you shortly to assist you. Zachary Marshall gave me the best customer service that Ive ever had!! Our hope is that our vendor shortlists and advice are a powerful supplement to your own research. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. PayActive interfaces with your employer's time and attendance system to make your pay available as it is earned, rather than waiting until payday. Shes the best and everyone should be more like her. If there's anything you need in the future, please don't hesitate to reach out to us at support@payactiv.com. One of our representatives will be reaching out to you shortly to assist you. 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