Select the Pulsometer option and follow the instructions. So I swapped wheels to check if the problem was the motor. What if you already have power and still can not get the bike to move? At that point turn off the RE. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. Same as above but this time with the top tube mounted button. Ebike passion - Codes d'erreur Ebike et leurs solutions - Facebook First 4 Steps to Fix Electric Bike Error Codes - YouTube Power supply problem in sensors. 0000004799 00000 n Please let me know how to get around these problems, Hi I have recently bought an Orbea 20M and have tried many times to open an account but I just cant seem to manage it it just keeps say that I dont have internet connection when I no I have or it just says its has a problem , can you please help me, many thanks Peter, My wife has trouble working out which power level she is in on her Ribble. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. Connect the charger to your computer using the micro-USB port. If you have a waterproof kit then push the connectors in all the way in order to ensure contact and prevent any water getting through. When throttle becomes unable to return to the start position. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. Combine this market-leading weight with a 250w motor and you have the perfect blend of power vs weight. Check that the charger is in good condition. If the error persists, disconnect the accessory. 0 Charged for 6hours, light went white, took the bike out, did two pedal strokes, it started flashing pink again. Set to 100% on each level as a base. Ensure that the throttle is released and try again. If the voltage value does not increase, check the connection and try another charger. How do I charge the battery? It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. Read caring for your electric bike to find our top tips for maximising battery life. First 4 Steps to Fix Electric Bike Error Codes - YouTube 0:00 / 11:35 First 4 Steps to Fix Electric Bike Error Codes 62,238 views Jan 17, 2020 310 Dislike EV - Customs 39K subscribers Patreon. Just like any other machine, electric bikes break down. Scott Sports. MonFri: 9am7pm If you've not heard of MAHLE before, they are pioneers in the use of environmentally friendly and energy-efficient technology in the motor industry. 0000003248 00000 n Frame: Addict eRIDE Disc HMX. It will switch into an emergency mode or stop working completely. Will be returning it to the dealer tomorrow. Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. Accepting the change you have made maps those levels and the mode to the controller. If the error is not solved, replace the battery, Excessive switch temperature. Bosch Active/Performance Line Charger Manual. Now you can solve these minor issues easily and quickly. I have a new hub kit and the first time l switched the display on it threw up an 8h code. Once you connect your bike to the app you are able to select 1 of 3 cycling modes. Looking for inspirational places to ride? 0000010427 00000 n Light Blue - If you are using the companion app and receive a notification on your phone the LEDs will briefly illuminate a Light Blue colour. Loosen the controller and re-plug the hall sensor plug. Monitor: The monitor screen is the main screen used in the app, which details battery life, speed, motor RPM, and even your battery life. The battery was down to red and I charged it fully. It really is very simple and will quickly become second nature to you. It occurs when the controller gets to its maximum temperature level. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) It uses a widget technology and allows users to completely set up the information they need to see. Stop charging and allow system to rest for 30 minutes with bicycle turned off. If the error remains, try a new controller after unplugging the brakes. Continue charging. Charge system for 3 hours until error disappers. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. Rsoudre tous les codes erreurs de votre vlo - Velobecane Certain models of electric bikes with flat handlebars will come equipped with a handlebar-mounted control unit in lieu of the top tube button. Its on a dual motor e cells super monarch. Error code 10 indicates that hall sensor connector is not connected properly. EBM App Activation 50 pts. Want a bike quick? A new era in the riding experience. Also that Mode is invisible to you in that situation. Email us today, and get a reply within 24 hours on weekdays! Display shows a motor on it and front motor does not work. If you use an incorrect battery, then it will go into the sleeping mode or not function accurately. Check cables and connect charger. There is any number of factors that can affect what range an e-bike can reach. If you dont turn on the RE until the battery drops to the amber lamp, you will not see this problem. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. Can you please help or put me in touch with someone? Also, when the software encounters and the connection interrupted. For a better experience, please enable JavaScript in your browser before proceeding. Both have their advantages and disadvantages. W Check the motor and peddling sensor cables. Within 1 mm of the speed sensor and the smooth side of the magnet should be facing the speed sensor. endstream endobj 108 0 obj <>>> endobj 109 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/TrimBox[0.0 0.0 419.528 595.276]/Type/Page>> endobj 110 0 obj <> endobj 111 0 obj <> endobj 112 0 obj [/ICCBased 118 0 R] endobj 113 0 obj <> endobj 114 0 obj <> endobj 115 0 obj <>stream If code persists, test with a new controller. Bosch Performance Line Nyon Owner's Manual. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Do I need tax, insurance or a licence to ride the e-bikes? Not really sure what else to suggest here if there are no codes shown off. Letting you keep track of everything from charge status to training data and performance analysis. Reduce the discharge speed or stop for a few minutes. Did the same thing you suggested here and it's back to normal. I know exactly what the problem is and, more importantly, the fix. Can you please explain if I am missing something here? Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. Bosch PowerPack 300, 400, 500 Owner's Manual. Thus, this article will show you the electric bike error codes in detail. The speed or torque sensor errors can get some errors as they have been overused. Please check the battery Pack connector. Of course, using a lower level of assistance or being judicious with the max assistance results in more range. Bypassing the motor cable, plug connection with the controller into the motor. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. Controller error could result from one of the plugs from the controller not being correctly connected to the motor. Seems to be a common problem. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. If error persists replace charge point. Solution: Perform a software update or reinstall the software to rectify the product line, reboot the system. The throttle may be loose or damaged. Check connection or contact your authorized dealer. We showed the basic electric bike error codes, which can help you to get the exact issue. For the battery to power the motor adequately, it needs a solid connection with the mount connecting the battery leads to the motor. The male and female prongs should have a positive connection. Home - MAHLE SmartBike Systems Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. The button itself is surrounded by an LED display that illuminates when the button is pressed. All of which can only help to enhance your e-bike riding enjoyment. You can also simply disconnect the brake connectors to eliminate the chance of them causing an issue. How does the range extender connect/fit? do NOT contact me with unsolicited services or offers. It then started charging so I left it for a few hours. This service is subscription-based and requires renewal annually. Motor cable is not connected. Each of which offers a slightly different power configuration for each resistance level. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. Every error code outlines different issues with the bike. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ If pressed again the unit will vibrate twice to let you know that no assistance is being offered. Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. How does the motor work? I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. Throttle damaged or out of operation specifications. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. Is there a site to buy parts for MZZK E Bikes? It occurs when both batteries are fully charged. At this time, you should open the eBike app from your smartphone and can get the detailed error description. Right: Handlebar-mounted Trio control unit. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& You have turned the system on and the LEDs are now displaying a solid colour to indicate the amount of battery charge available to you. Error in the Error Database System. Here is the issue: after the ride I review my activity but I don't see any error message. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. Its the power supply error of the electric bike. Schritte Plus 1 Pdf [UPDATED] Free - Weebly No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. The MAHLE X35 employs a slimline Panasonic battery that is fully enclosed within the downtube and gives our bikes their stealth looks. Restart the eBike System. New Range Extender kit for Ebikemotion X35 systems How do you then select an assistance level? But maybe the key to its popularity is the motors discreet operation; the hub-based drive unit is neatly hidden behind the cassette, and it's controlled by one inset button on the top tube. What sort of range can I expect from the bike? The battery has a life expectancy of around 500 charge cycles. SmartBikes / Mahle Is the motor restricted to 15mph here in the US? The dealer can use any flash drive 0000000776 00000 n Usually, an ebike light will be flashing, displaying error codes as a warning to bikers that something is wrong with the system and needs fixing. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. Restart the eBike System. We have looked at the chart of errors on this site. New riders may not know all these error code facts. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? O7 error seems to refer to battery voltage, but we would greatly appreciate any suggestions or help from you or whomever we could reach out to. Try to restart the engine. 203. To turn the system on, short press the button and the LEDs will illuminate. 0000029939 00000 n 0000010726 00000 n It may not display this or other websites correctly. https://www.ebikemotion.com/web/error-codes-reference/, https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. Please install the specific Battery Pack for your eBike System. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! Speed or torque sensor error, often called electric bike error code 2, occurs when dust particles released from brake levers cause a blockage or overuse of the sensors. Hello, this is Evan Larry. 0000030681 00000 n Turning your smartphone into the ultimate cycle computer that includes the following functions. Ray. H\n0E Hello dubman. Ebikemotion know about this issue and have issued a firmware update to solve it. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. Error in the communication with the Battery Pack. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. I never got an email and I can create an account. Common ebike errors may include: 1. How will I know how much battery charge remains? e. Refasten the Iwoc One to the top tube with a 2 mm wrench (1Nm). There should be no LEDs lit up. 03. 0000030299 00000 n . Got a new Ribble e-bike and want more assistance with how exactly it works. Sunday: Closed. Now the second bike had done the same thing after only one ride a few weeks ago. Error in the communication with the Remote control. The Ribble Hybrid AL e was selected for an Editor's Choice award in 2020. I got the issue yet again after a few months. Download the Ebikemotion app, available on the Apple App Store or Google Play Store. ORBEA GAIN TECHNICAL MANUAL Pdf Download | ManualsLib Make sure your ebike is powering on and your display panel lights up. To fix treadmill problems associated with slippage, align and tighten the running belt. I took the bike to a local shop that promised they could work on the firmware. orbea gain error codes Up top, weve highlighted via video how to use the bicycles major features. Electric bike error codes are manufacturer-generated values that represent a particular fault in the bike. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. %%EOF Can I ride this in the wet? If you need advice on compatible belts please contact us. It happens when the motor cable is disconnected. Bosch Performance Line 25kph Drive Unit Manual. Connect the bicycle to the Dealer APP and check the battery temperature. You could lower the amount of assistance offered slightly. This invaluable tool raises the interaction between bike and rider to a whole new level. Some common electric bike errors are-. The three power assistance levels are pre-set to offer you a set amount of power at each level. Elizabeth Davis. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. Within this menu, there is also a very neat feature. The MAHLE SmartBike systems app allows Ribble e-bike owners to keep track of the performance of both bike and rider in real-time. Quick Neo SL 50 pts. If you do not get any power to the display then you should start with the battery as well as all the connectors. Yes, by default each motor map is set to 100%. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? E-Drive system: Mahle Motor Hub drive 40Nm . Restart the eBike System. The latest innovations allow us to create the lightest system on the market, weighing only 3.2 kg, while delivering the right support at . Charge the battery within the appropriate temperature ranges. The button is used to: Left: Top tube mounted control unit. I spoke to the dealer and he said there should be an error message posted. 204. If you stop midway through your route, the computer will pause the timer, and restart it whenever youre in movement again. Hi: I too have an Orbea Gain. Error 8 hall sensor usually shows the above error. Check the motor wire connection. The system uses a 36V/250Wh Panasonic 18650GA-10S2/P Li-Ion battery which is hidden within the downtube of the frame. Check the position of the spoke magnet. Ive luckily have not had any issues. The handlebar-mounted control unit has a bonus feature that provides a little extra assistance if you need to push the bike. Check the connection from the controller to the motor. If error persists try a new charger. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. Shop Now and Save with Free Shipping in the US. In addition to providing key data about the bike's systems, it's also capable of recording your ride data.
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